Prices and treatments are subject to change.

Booking Conditions: All bookings will need to be secured with full payment at time of booking. Payments are non-refundable but will be transferred over to another booking for you if you change the date of the booking within 48 hours of your appointment.

Arrival: In order for us to provide our clients with the best possible service, we request that you arrive 15 minutes prior to your appointment time. This is to check in and fill out your consultation forms. We regret that latecomers will incur the full fee for shortened treatment times.

Children: For health, safety, insurance and relaxation purposes children under the age of 16 years are not permitted in the spa at any time.

Hydrotherapy Pool & Sauna: At CC Spa for health, safety (&relaxation) purposes our treatments and use of the Spa facilities are only permitted for guests 16+.

Medical Conditions: When you book, please notify are therapists of any existing or former medical conditions that may affect the services they are able to offer you.

For example:

• Cardiac conditions.
• Diabetes.
• Radiotherapy or chemotherapy for the treatment of cancer of if you have suffered with cancer in the last two years.
• If you have undergone surgery in the last three months.
• If you have ever had deep vein thrombosis (DVT).
• Skin allergies / sensitivity which may be aggravated by some of our massage products.
• Pregnancy.
• Some treatments may be unsuitable so you should consult you doctor prior to booking, if you are unsure please provide a doctors letter.

Cancellation Policy: All treatments and spa days cancelled with less that 48 hours notice with incur the full cost of treatment booked.